STRATA NETWORK PH | Home Fiber Internet

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Choose a plan Find the best fiber plan for your household.

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Apply online Send your application and service address.

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View bills Client portal for bills and payment status.

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Report issue Get help for no internet or slow connection.

FIBER PLANS

Check out our high-speed Fiber Plans

Up to 20 Mbps Residential PLAN 599

RESIDENTIAL

Fiber Plan

Residential PLAN 599

Popular

Up to 20 Mbps 20 / 20

₱599 /month

👨‍👩‍👧‍👦 Best for light users, social media, YouTube, online classes

Install ₱1,500 Modem included Subject to serviceability

FREE MODEM WIFI 6 + UPS BATTERY Apply / Inquire

Up to 40 Mbps Residential PLAN 799

RESIDENTIAL

Fiber Plan

Residential PLAN 799

Up to 40 Mbps 40 / 40

₱799 /month

🏠 Best for small families and work-from-home

Install ₱1,500 Modem included Subject to serviceability

FREE MODEM WIFI 6 + UPS BATTERY Apply / Inquire

Up to 100 Mbps Residential PLAN 999

RESIDENTIAL

Fiber Plan

Residential PLAN 999

Up to 100 Mbps 100 / 100

₱999 /month

📺 Perfect for HD streaming and multiple devices

Install ₱1,500 Modem included Subject to serviceability

FREE MODEM WIFI 6 + UPS BATTERY Apply / Inquire

Up to 200 Mbps Residential PLAN 1499

RESIDENTIAL

Fiber Plan

Residential PLAN 1499

Up to 200 Mbps 200 / 200

₱1,499 /month

🎮 Great for gaming, streaming, and smart homes

Install ₱1,500 Modem included Subject to serviceability

FREE MODEM WIFI 6 + UPS BATTERY Apply / Inquire

Up to 350 Mbps Residential PLAN 1899

RESIDENTIAL

Fiber Plan

Residential PLAN 1899

Up to 350 Mbps 350 / 350

₱1,899 /month

🚀 Ultimate speed for heavy users, gamers, and content creators

Install ₱1,500 Modem included Subject to serviceability

FREE MODEM WIFI 6 + UPS BATTERY Apply / Inquire

HELP CENTER

Frequently Asked Questions

Quick answers about application, installation, billing, upgrades, and technical support.

Need help?

Support Contact 0942-334-5521 || 0970 -069-3091 strata.junnel.04@stratanetworkph.com

Click Apply Now and submit your name, contact number, address, and preferred plan. Our team will contact you for serviceability checking and installation schedule.

Installation schedule depends on serviceability and technician availability. After your application is reviewed, our team will confirm the available installation date.

Restart your modem/router for 30 seconds, check the fiber cable, and check if LOS/red light is blinking. If the issue continues, contact support immediately.

Yes. Existing subscribers can request a plan upgrade. Approval depends on account status, network availability, and serviceability in your area.

You can use the client portal or contact support to check your billing status, payment posting, and account concerns.

Yes. You can report slow connection concerns through support. Our team may check your modem, signal status, network activity, and account condition.

Support and help center.

Make it easy for clients to get help, check bills, report issues, and contact your local support team.

Common support requests

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No internet connection Check modem lights, restart your router, then report if the issue continues.

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Slow connection Run a speed test near the router and report your result.

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Billing concern Check due date, balance, payment status, and disconnection warning.

Contact us

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09423345521 Call or text for application and support.

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strata.junnel.04@stratanetworkph.com Email us for concerns and documentation.

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MAIN OFFICE @ Barangay 105 SUHI TACLOBAN CITY LEYTE Visit our office or wait for our installation team confirmation.

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